SALOMON Reviews

SALOMON has an overall rating of 4.3 based on 38 reviews. Customer feedback on SALOMON is mixed: SALOMON reviewers highlight positive aspects like high-quality products, excellent customer service, great selection of outdoor gear and apparel, which strongly appeal to outdoor enthusiasts, athletes, hikers, and adventure seekers. However, SALOMON is often criticized for its higher price point, sizing inconsistencies, shipping delays.

4.3/5.0

38 reviews

5 Stars

22

4 Stars

0

3 Stars

12

2 Stars

0

1 Star

0

All SALOMON Reviews (38)
thomas1992
May 25, 2026
"Refund came through way faster than I expected"
I had to send back a pair of shoes from salomon.com because the sizing just wasn’t right for me. I know returns can be a hassle sometimes, and I was ready for the refund to drag on, but it really didn’t. Once they received the return, the money was back in my account within a few days. I didn’t have to keep chasing them or write a bunch of emails, which I appreciate. Say what you want, but my experience was smooth.
hello_joe284
May 21, 2026
"Helpful eventually, but slow to respond"
I ordered from salomon.com and had a question about my delivery, so I reached out to customer service. They did get back to me, but it took a few days and I had to follow up once, which made me feel a bit uneasy after already paying. When they finally replied, the answer was actually helpful, just not very quick. Overall, it wasn’t awful, but it wasn’t great either. Three stars feels about right
nita.Brock
May 19, 2026
"Support Made It Super Easy"
I had a small issue with my order, but support got it sorted really quickly. The replies were friendly and there was no hassle at all, which I appreciated. Maybe they’ve got a good system behind the scenes or something, because the whole thing felt way easier than I expected...
robert.Andreas
May 16, 2026
"Repair was fine, but the wait was rough"
The repair did get done in the end, and it seems fine so far, but I was frustrated with how long I had to wait. I was going to say I wouldn’t come back, but actually, if they were quicker next time, I probably would.
MarcusTosh
May 12, 2026
"Smooth checkout"
So... checking out was super easy. My payment went through quickly, and I got my confirmation right away with no issues at all.
AndreaStocks_79
April 30, 2026
"Good Shoes, But I Guess I Expected Too Much"
I usually really like salomon gear, and these shoes were comfortable right away. The grip on trails is solid too, so I wanted to love them. But of course, for what I paid, I was hoping they’d actually hold up longer. After just a few months, the stitching already started looking worn and the sole is showing wear too. Maybe I’m just unlucky, but it feels like I always end up paying more and still getting something that doesn’t last like it should. They’re not awful, just disappointing for the price.
clara1988
April 30, 2026
"Shoes were fine, box not so much"
The shoes arrived totally fine, but the box was literally a bit crushed and didn’t seem packed all that well. Nothing was damaged though, so overall it was alright.
lawrence1974
April 22, 2026
"Had a good experience on salomon.com…"
Had a good experience on salomon.com tbh. The shoes I wanted came in a few nice colors, and my size was actually in stock, which like never happens on some other sites lol. Checkout was quick and easy too. Happy with the whole thing, def 5 stars from me
MichaelVegas
April 20, 2026
"I ordered a pair of hiking shoes from…"
I ordered a pair of hiking shoes from SALOMON and at first I thought they might be a little too stiff, actually, no, they just needed a few walks around town to break in. They weren’t painful or anything, just not trail-ready right out of the box for me. After a few days they started feeling really comfortable, and once I took them out on the trail they fit great with no rubbing at all. Shipping was smooth too, so overall I’m really happy with them. 5 stars.
holly-Anderson
April 19, 2026
"Solid Shoes for the Price"
I picked up a pair of shoes from salomon.com and I’m happy with them. They weren’t the absolute cheapest option, but the quality feels really solid and worth the price. They fit well, feel comfortable, and seem like they’ll hold up for a while. If you find a decent deal, I’d say they’re definitely worth grabbing
anne-Wicker
April 10, 2026
"Supportive and Comfortable"
These give great support, so my feet feel steady and comfortable all day. I can walk around without feeling wobbly or tired as quickly
MichaelRobarge_60
April 05, 2026
"Consistent fit every time"
I’ve ordered a few pairs from salomon.com now, and the sizing has been super consistent each time. I can just stick with the same size and know they’ll feel right, which makes online shopping so much less of a hassle. I actually mentioned it to a friend recently because it’s nice not having to guess every time. Overall, I’m happy with the experience.
hello_jonathan839
March 30, 2026
"Great shoes for warm weather runs"
I ordered a pair of trail shoes from SALOMON mostly for my summer runs, and they been really good so far. The breathability is great, my feet don’t feel all cooked after a few miles even when it’s warm out. My socks also aren’t nearly as sweaty like they were with my old shoes. Shipping was fine and the website was easy enough to figure out. 5 stars from me, I’d buy again
Michael-hill
March 20, 2026
"Used to be more comfortable"
These are okay comfort-wise, but I feel like they used to be better. They’re fine for short errands or just wearing around, but after a longer walk my feet start to hurt. Not terrible, just a bit disappointing compared to what I expected
JannieWalsh
March 16, 2026
"Return Was Easy, But the Refund Took a While"
I had to return an item recently, and the return process itself was simple. I didn’t run into any issues sending it back, which I appreciated. The only downside was the refund took longer than I expected, so I found myself checking in a few times before it finally came through
LOPEZ
March 10, 2026
"Easy order confirmation"
I ordered from SALOMON and the confirmation email came through right away. It had everything I needed in one place, like the size, price, delivery address, and order number, so I didn’t have to dig around for anything. it was simple, clear, and stress-free. Definitely appreciate when a site makes the ordering process that easy
ralph2003
March 09, 2026
"I got these and my feet…"
I got these and my feet feel great now. They are comfy for everyday wear and I am really happy with them
hello_marcus204
March 02, 2026
"I ordered my usual size and they…"
I ordered my usual size and they fit just right, which was a relief. Hiking shoes can be weird sometimes, so I half expected to be dealing with returns or thick socks or something. I tried them on in my kitchen while making coffee, and they felt good right away. No sizing up or down needed for me. Happy with them so far.
sterling_Lee76
February 22, 2026
"Great Grip, but Instructions Could Be Clearer"
I took these out on some muddy hills and they didn’t slip once, which impressed me. They felt steady the whole time. I just wish the instructions had been a little clearer to start with, but once I figured things out, they worked really well.
REYES
February 20, 2026
"Light, comfy trail shoes right out of the box"
I picked up my SALOMON shoes last month they’ve been great so far. They feel really light on the trails, so I can move quickly without that clunky shoe feeling. The fit was solid for me too, and I didn’t really need any break-in time. If you’re looking for something comfortable for trail runs or hikes, I’d say these are worth considering.

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